Trade Counter

Trade Counter

We pride ourselves on having a wide range and depth of stock available at the point of service which is backed up by our knowledgeable and friendly staff. The majority of our customers are skilled plumbing and heating engineers but we are also happy to deal with the general public who may be looking for general help and assistance. Trade customers can request a trading account or anyone can simply pay as they go. Our branch has a core stock profile that meets the everyday needs of a general plumbing and heating engineer.

As well as face to face contact each branch has experienced sales staff available on the phone or online to deal with customer enquiries and quotations. Unlike larger merchants, we recognise people deal with people and therefore we won’t place you in a queue, direct you to an automated voice recording or send you to a website. We want you to pick up the phone and just ask, or better still drop into our branch. If we can’t help you we have excellent supplier relationships who can provide extra information and technical advice when required.